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Swear by your computer, not at it.

Swear by your computer, not at it.

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TekBasics Topics

TekBasics Topics

TekBasics Topics is a blog that is updated occasionally with tips, news, and advice of interest to TekBasics clients.

For Charter customers

Social media: simple explanation

Social media services can be confusing. Linkedin. Google+. Facebook. Twitter. FourSquare. Instagram. YouTube. Pinterest. Last.fm. Here’s an explanation that’s as simple as donuts.

(Thank you to Doug Ray who posted this photo on Instagram.)

Customize your network to your situation

A client recently upgraded his Comcast Internet service to Xfinity Blast, which has a claimed download speed of 105 Mbps (megabits per second). After upgrading to a new Xfinity modem/Wi-Fi router combo box, he discovered that his Playstation 3 would not connect to the Playstation Network.

TekBasics accompanied the client to a Comcast office where the combo box was exchanged for a standalone modem. We connected the standalone modem directly to the 2012 Mac mini with an Ethernet cable and the download speed tested at 123 Mbps. Wow!

But the client didn’t want an Ethernet cable connection because it would have to be routed along the floor molding and around a door frame to reach the Mac on the other side of the room.

So we connected a new Apple AirPort Express Base Station. Going wireless the download speed dropped to 34 Mbps… a steep drop in performance! The AirPort Express was running at the 2.4GHz frequency. After TekBasics fiddled and diddled with the settings to use the 5GHz frequency the download speed increased to 50 Mbps, which was acceptable to the client. Plus, the Playstation 3 now connected to the Playstation Network.

Using the 5GHz frequency does not always result in a faster connection speed, but there is less interference in the 5GHz band. There are tradeoffs, however. The 5GHz signal does not have the strength of a 2.4GHz signal, so usually a 5GHz signal does not travel as far and does not penetrate walls as easily as a 2.4GHz signal.

A 5GHz Wi-Fi connection worked best for this particular client who is located in a condo building with many wireless networks. For the best network performance it’s important to customize your network to your individual situation.

UPDATE 1/11/2015: The client wants to add a Playstation 4, also connected via an Ethernet cable. Because the AirPort Express has only one Ethernet connection it was exchanged for an AirPort Extreme, which has three Ethernet ports. With the AirPort Extreme the client’s download speed increased to 124 Mbps… AMAZING!

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TekBasics Topics is a blog that is updated occasionally with tips, news and advice of interest to TekBasics clients. TekBasics provides consulting and support for Apple product users near Nashua, NH.

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I’m Dave Price and I've used Macintosh since it launched in 1984. I've always been the go-to Mac guy during my teaching years and high-tech career. I started TekBasics in 2010 because of the need for an Apple resource in the Nashua area. I look forward to working with you, whether it's troubleshooting or learning more about Apple technology.

When I'm not on my Mac I enjoy spending time with my family. I'm a husband and father to three grown kids and I'm blessed that my two grandkids live nearby.

Contact Us
Call 978-502-7672 between 9:00 a.m. to 5:00 p.m. Monday thru Friday.

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Calls received after business hours will usually be returned the next business day. If we don’t answer immediately we’re probably with a client. Leave a voice message or send an email and we’ll call back as soon as we can.
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Contents © 2017 TekBasics. Apple, Macintosh, Mac, OS X, and macOS are trademarks of Apple, Inc., registered in the U.S. and other countries.